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Supplier Quality Management – ISO 9001 Certification

Supplier Quality Management – ISO 9001 Certification

Achieving compliance with ISO 9001 for Supplier Quality Management helps organizations establish a comprehensive (QMS), Including their purchasing processes.

Supplier Quality Management - ISO 9001 Certification

Implementing the ISO 9001 standard results in a risk-based approach in organizations. They can access their suppliers and determine whether they comply with ISO regulations.

The ISO 9001 Quality Management System provides a set of guidelines for organizations that their suppliers and other partners also need to follow. It helps in regulating supplier’s quality management by looking after the following aspects:

  • Product Designing
  • Customer Focus
  • Adequacy of Resources
  • Service Quality
  • Order Review
  • Handling of Customer Complaints
  • Corrective Actions
  • Continues Process Improvement

Role of Organizations in Supplier Quality Management System

When your organization has a compliant QMS, it is imperative to access the purchased items or suppliers and check whether they conform to your quality requirements. You also have specific guidelines to follow while placing procuring orders from the suppliers, as recommended.

Those recommended guidelines for ISO 9001 for Supplier Quality Management:

  1. Specify your quality expectations or requirements to the concerned suppliers
  2. Specify the criteria for approving the quality of supplies (products or services) provided by suppliers
  3. Request a personal visit to your supplier’s premises and monitor their processes periodically.

Key Takeaway

Getting the ISO 9001 certification not only proves crucial for the quality assurance of end products or services but also requires the suppliers or partners to oblige with key quality regulations.

It ensures that all suppliers’ items, including services, are quality-driven and risk-free and contribute to producing flawless products or services. Establishing a uniform QMS also ensures that there is enough visibility and communication between your organization and suppliers so that both are oriented towards the same quality goals.

Get Over These Myths – ISO 9001

Get Over These Myths – ISO 9001

Every business needs a thoughtful approach to quality assurance to ensure that customers rely on their products and services and get more revenue. The ISO 9001 Quality Management standard sets out the requirements for establishing a robust Quality Management System (QMS).

ISO 9001 Myths

An ISO 9001 QMS assists organizations in improving their processes, ensuring consistency throughout, and producing superior quality products or services. However, there are many myths about the implementation of ISO 9001.

1). It Is Very Complicated

The requirements seem complex, but their concepts are easy to understand. An ISO Company Pakistan can simplify everything. You can get every information from our site.

2). It Involves a Very Costly Process

Implementing the QMS differs with the size/operations of organizations, but the costs are not excessively high. A consistency agency can guide you systematically to optimize the process.

3). It is Meant For Big Businesses

This is just not true. Any business that aims to provide quality assurance to its customers can achieve it.

4). It Involves a Lot of Paperwork/Documentation

This is false. ISO 9001 does require you to document your procedures related to the QMS, but those are pretty limited. You only need to verify what’s relevant to your organization and do not require any unnecessary paperwork.

5). It Does Not Assure Raised Profits

ISO 9001 does not directly assure profits, but it provides a lot of financial gains through productivity improvement, lowering operational costs, building a reputation, and attracting more customers.

Key Takeaway

The only purpose of debunking all these myths about the ISO 9001 quality management standard is to encourage you to implement it in your business.

Getting an ISO 9001-certified QMS can bring various financial benefits to your organization, apart from helping you meet the necessary regulatory requirements. It also can expand your opportunities in different markets (local and international) by demonstrating your brand as a credible business.

When to Achieve – ISO 27001 Certification

When to Achieve – ISO 27001 Certification

Every organization that collects, handles, processes, or stores valuable information from its stakeholders must achieve the ISO 27001 Certification. When their current information security efforts are inadequate, it is recommended to ensure privacy or prevent breaches from challenging data thefts or cyber-attacks.

Achieve ISO 27001 Certification

Therefore, you need to strengthen your efforts by developing a definite Information Security Management System (ISMS), which includes all appropriate practices for information management and compliance with the ISO 27001 standard requirements.

Checklist to Achieve Compliance with ISO 27001

1). Gap Analysis

It helps find the specific areas or practices of ISMS that are not compliant with ISO 27001 and determine what can be done.

2). Prepare a Scope

It would be best to decide the information, data assets, intellectual property, etc., your ISMS should protect here.

3). Policy Development and Documentation

Set out a working policy of the ISMS that defines the roles for employees. Additionally, ensure that everything about ISMS is communicated well to staff with documentation.

4). Do a Risk Assessment

Undertake Assessment, Identification, and analysis of risks to determine controls or practices for security.

5). Implement Controls

Procedural controls and measures should be implemented to reduce the risks that are identified in the assessment.

6). Staff Training

Employees should be provided with regular interactive training to make them aware of growing information security issues and use ISMS to prevent them.

7. Internal Audits

Carry out periodic internal audits to ensure that all controls of ISMS are working effectively. And the conditions of the ISO 27001 standard are well met.

8. Opt for Certification

To ensure ISO 27001 compliance with an internal audit, you need to opt for the certification by finding a registered or certification body.

Key Takeaway

Achieving the ISO 27001 certification is a worthy goal for businesses, but if you are concerned about holding the trust of your clients, employees, and other stakeholders, achieving it is a must. Many business owners get worried about the complexities of the certification process, including the implementation of the ISMS. However, if a determined management team backs them.

Role of Quality Assurance (QA) in a Smooth Transition for ISO Certification

Role of Quality Assurance (QA) in a Smooth Transition to ISO Certification

An organization that needs a formal, highly acclaimed quality assurance certification needs to make a significant transition in its processes, evolve a new system for quality management, and make the employees in the organization accountable to it.

Role of Quality Assurance (QA)

Successfully achieving ISO 9001 certification, the most recognized certification for quality management, also represents an efficient business transition.

Quality Assurance Services for Efficient Transition to ISO Certification

The role of Quality Assurance Services in making businesses successful with ISO certification is essential. Here’s how they help them seamlessly transition to their new processes with the ISO 9001 Quality Management System (QMS).

1). Training

With Training and several courses, Quality Assurance (QA) will help you understand the steps involved in making the transition. In addition, he will introduce to you the ISO 9001 standard and the changes in your existing QMS.

2). Implementation Guidance

QA will help you learn about the basic structure of the new, required QMS. He will subsequently guide you in integrating it with your organization’s processes and management systems.

3). Risk-Based Thinking Course

The QA will also provide principles that promote risk-based thinking in your organization. Identification and risk mitigation are crucial strands for the quality assurance business. The QA will help you learn about different techniques or tools to identify and analyze risks and back every business decision after considering them.

4). Leadership Empowerment

Your business should have steadfast, reliable leadership to support the QMS development, documentation, and implementation processes for ISO 9001 certification. The QA holds workshops to address the leadership roles and skills needed to manage the forthcoming changes in the QMS for accreditation.

Key Takeaway

Why is Quality Assurance (QA) needed if you need to get ISO Certified quickly? With an impressive history and knowledge of executing compliant management systems and getting them certified. ISO Consultants are the best way to complete your transition processes for ISO Certification.

Additionally, they look beyond the certification needs and can help organizations realize all the potential benefits of certification by transitioning them properly.

Related: Quality Assurance/Quality Control Services (QA/QC)

3 Key ISO Certifications that Any Business Should Aspire to Have

3 Key ISO Certifications that Any Business Should Aspire to Have

3 Key ISO Certifications are the benchmark for management systems in businesses. They certify that a company meets the best quality, safety, environmental quality, reliability, and efficiency of products or services. Different ISO Certifications are essential because each addresses various aspects of a business.

3 Key ISO Certifications

For Example, ISO 9001 features Quality Management, and ISO 45001 certification assures the Health and Safety of employees engaged with the company.

To earn credibility and classify itself as a trusted company with concrete informational security management, a business will need ISO 27001 certification. Therefore, not one but several ISO certifications are relevant to the industry. 3 Key ISO Certifications are as follows:

ISO 9001 Certification

Businesses, irrespective of their sales and the nature of their products or services, need to get ISO 9001certification to prove their commitment to quality to their customers. When customers are satisfied that the products/services are delivered to them, they pass through a strict quality management system.

As a result, they are more likely to indulge in repeat purchases. Therefore, ISO 9001 is also used as a prudent marketing tool for businesses to earn customers’ trust.

Related: ISO 9001:2015 QUALITY MANAGEMENT SYSTEM

ISO 45001 Certification

When your company achieves certification, it will exercise a management system to control health risks, accidents, sickness, or any other distresses to the employees in their working environment.

Related: ISO 45001:2018 Occupational Health & Safety Management System (OHSMS)

ISO 27001 Certification

Every Business process stores and uses a vast amount of data or information to run its operations. This includes customer details, vital data, and any market research data.

ISO 27001 standard certifies the informational security of a business. It ensures that the company adopts and maintains a strict plan to safeguard its confidential information or data.

Related: ISO 27001:2018 Information Security Management System

Final Takeaway

Keeping it Simple, these essential ISO Certifications add value to a business. By ensuring an appropriate quality management system with ISO 9001, a health and safety management system with ISO 45001 certification, or an information security management system with ISO 27001, The certifications will help businesses prove their efficiency and commitment to quality.

ISO 45001 – Helping Organizations to Protect Their People

ISO 45001 OHSMS – Helping Organizations to Protect Their People

ISO 45001 OHSMS is an international standard designed for regulations and practices that help organizations protect their employees and guarantee a safer workplace. When your organization achieves the ISO 45001 certification, it assures the best safety for the workers, improves productivity, gives confidence to suppliers and other stakeholders, and demonstrates your corporate responsibility.

ISO 45001 OHSMS

Advantages of ISO 45001 OHSMS Certification

Here are some of the benefits of acquiring the ISO 45001 certification for your organization, in addition to assurance of employees’ safety or wellness.

  • Protection of employees from injuries, accidental hazards, and illness
  • Continues Monitoring of workplaces to identify risks and prevent them
  • Cost savings due to the reduction of accidents in workplaces, insurances claims, and premiums
  • Adoption of best health and safety practices across the organization
  • Increase in employee retention and opportunity to attract potential employees.

How ISO 45001 OHSMS helps your Business to Prosper

Assurance of the safety and health of the workers not only encourages them but also improves your productivity. When workers are contented and less fearful, they are likely to perform at their peak.

Likewise, when they are provided with training for best precautionary measures, safety kits, and provisions for health benefits, they tend to feel more confident in their job role despite the risks or challenges. As a result, your processes run consistently with few chances for disruptions, making your business more productive.

  • Key Takeaway

Employees are the most valuable assets of a business whose contribution determines the productivity and efficiency of your business. Therefore, they should be provided with a supportive, safe, and comfortable working environment to ensure consistency in performance and higher output.

Achieving the ISO 45001 OHSMS certification is possible with the implementation of best safety practices in your organization that ensures the wellness and protection of the workers from unexpected events or risks. When your organization has an occupational safety and management system established and complying with ISO 45001 regulations, it assures workers’ safety and drives higher productivity by reducing downtime or absenteeism.

TUV Austria Bureau of Inspection & Certification is one of the trusted ISO certifications in Pakistan that offers complete ISO Standard Implementation services, taking enterprises from initial assessment to final certification in the shortest time possible.

5 Reasons ISO 14001 Standard is Important

5 Reasons – ISO 14001 Standard Certification is Important

ISO 14001 is an international standard, and an accredited certification to this standard demonstrates a committed stance on environmental management to stakeholders. When an organization has correctly implemented an environmental management system, it ensures:

  • Approach Environmental Compliance
  • Improves Environmental Performance
  • Systematic and Strategic

ISO 14001 EMS

And while there are many benefits to implementing ISO 14001. Here are the top 5

1). Ensuring Management Commitment

ISO 14001 standard requires top management to commit and lead the implementation and maintenance of best environmental practices. When everyone in the organization is working towards the same goal, the possibilities of achieving it increases.

2). Strengthen Stakeholder Relationships

An ISO 14001 can improve an organization’s reputation and improve stakeholder relationships. The relationship will improve upon certification if a stakeholder requires ISO 14001 Certification.

3). Improve Business Development

If an organization is seeking new clients, It’s not uncommon to encounter clients that require its suppliers to be ISO 14001 Certified.

5). Safeguards Process Improvement

A Certification body audit ensures that the management system has been implemented and maintained correctly. It also identifies opportunities for improvement and potential risks that the organization might have missed.

ISO 27001: Who Needs It and Why?

ISO 27001: Who Needs It and Why?

ISO 27001 is the best Internationally recognized Information Security Management systems (ISMS) standard. It defines the practices and requirements for organizations to protect, save, manage and use their essential information while ensuring their confidentiality.

ISO 27001 ISMS

Therefore, any organization that manages a vast amount of Information assets, including client data, supplier information, financial data, and intellectual property assets, can get the ISO 27001 Certification for their ISMS.

The ISO 27001 standard certification for their ISMS demonstrates the integrity and credibility of their businesses. It also ensures that they handle all their data carefully, including external partners’ data with best practices.

Facts to Know for Certifying with ISO 27001

Knowing these facts is important if you look forward to certifying your ISMS with the ISO 27001 standard.

1. Process Approach

The Information Security Management systems (ISMS) standard needs you to adopt a process approach that leads to continual evaluation and improvement of the Information Security Practices.

2. Risk Management Processes

You need to have a methodical approach to risk management in your ISMS, which helps to access risks and mitigate them on time.

3. Performance Measurement

For your ISMS to be efficient and eligible for certification, you must review its effectiveness with performance metrics and ensure it meets your objectives.

4. Defined Security Policy

It would be best to have a defined information security policy based on your organization’s information system and potential threats. The policy should be the foundation for your ISMS.

5. Employee Training

The organization’s employees should be trained in the operations of the implemented ISMS and information security practices to carry out their roles proficiently.

5 Reasons Why ISO 27001 is crucial to your Company

Here are five reasons why ISO 27001 is crucial to your Company:

1). Complete Framework Development

It is the same as other robust ISO Certifications, such as ISO 9001 or ISO 45001 certification, which need a strong safety management system. ISO 27001 also calls for the establishment of an impactful ISMS.  It will control all information assets, devices, and related processes.

2). Risk Assessment

The implemented ISMS will provide a framework to prioritize evaluating risks- measuring their impacts, mitigating, or preventing them.

3). Continues Improvement

ISMS allows organizations to determine the level of protection every information asset needs (existing and new), so they tend to improve their management system consistently.

4). Cost Savings

With the minimization of data loss, information breaches, or privacy risks, an organization is saved from costs such as heavy penalties, legal noncompliance suits, or damage to integrity.

5). Competitive Advantage

Having a prestigious international standard for information security will demonstrate a company’s commitment to privacy and handling of information responsibly. In addition, it gives a competitive advantage and gives potential to draw clients.

Key Takeaway

Every organization needs to achieve the ISO 27001 certification because they face one security threat or another! In addition, achieving the certification provides your business with numerous advantages, such as improving corporate reputation, increasing the trust of customers and stakeholders, preference as a reliable supplier, and developing a strong culture of security.

Biggest Changes in – ISO 9001:2015

Biggest Changes in – ISO 9001:2015

1. The “Context of the Organization” must be determined. Therefore, they require a context analysis, stakeholder identification, and an understanding of their expectations.

2. The “Leadership and Commitment” replaces “Management Commitment.” Although it seems like a small change, the new standard has added a requirement for top management to take accountability for the effectiveness of the QMS, and QMS must be merged into a business process.

ISO 9001:2015

3. The “Management Representative” idea is removed from the standard. Instead, the commitment to quality through solid and visible leadership is strengthened. All leaders must involve in the QMS activities.

4. “Risk Management” has become the foundation of the standard. (Previously, it was process approach and PDCA)

5. Requirement for a “Risk-Based Approach” replaces preventive action. This implies the need for risk assessment and risk management activities related to company managerial decisions and below. The preventive actions are to be taken before starting a process and as part of the routine.

6. The clause ” Preventive Actions” is removed, but the requirement of Preventive Actions is highlighted in “Quality Objectives and Planning to Achieve Them” and in “Risk-Based Approach.”

7. “Documented Information” replaces Processes and Records. (There is no longer a specific requirement to have a Quality Manual, but documented information should be available when required).

8. The “Needs and Expectations of the Interested Parties” must be determined. This includes customers and all other stakeholders.

9. The term “Goods and Services” replaces “Products.”

10. The design and development process has reduced its segments. (Previously, it was Planning, Inputs, Outputs, Review, Verification, Validation, and Changes. Now it is Planning, Inputs, Controls, and Changes).

11. The purchasing process has been replaced by “Control of Externally Provided Products and Services,” including outsourced operations.

12. The customer property has been replaced by “Property Belonging to Customers or External Providers,” which includes external providers’ properties residing inside the premises.

Risk-Based Thinking – ISO 9001:2015

Enterprise Risk – Governance

  • Risks related to the operation of the business, systematic issues, materials issues, etc.

Project Risk

  • Risks related to planning and delivering a product or service and not meeting the project’s scope/quality schedule, costs including technology, and others.

Process Risk – Compliance / Assurance

  • The risk relates directly to planning and delivering a product or service and not meeting stability, Capability, Improvement, and Ability to achieve consistent outcomes.

Inputs for Identification of Risks

The types of Risks are identified in four categories

  • Buyers’ Buying Power
  • Threats from Suppliers
  • Threats from New Entrants
  • Threats from Substitutes

The following methods can be used for determining the inputs for the identification of risks to the company,

  • SWOT Analysis
  • PESTEL Analysis
  • Porter’s Five Forces
  • Views of Senior Manager
  • Views of Consultants
  • Benchmarking Findings.

You can find out more in this article: ISO 9001 Certification

ISO 9001:2015 Certificate Awarded to Naveena Steel Mills (Pvt.) Ltd.

ISO 9001:2015 Certificate Awarded to Naveena Steel Mills (Pvt.) Ltd.

With vast experience in exports, Naveena Group is one of the few companies which adhere to the global standards of excellence to achieve success on the international horizons. Having begun its journey in 1971, the group’s global footprint extends across Denim, Spinning, Property Development, Steel, and Power.

They bring their knowledge and expertise to Naveena Steel, aiming to redefine quality standards, systems and procedures and fulfill the infrastructural requirements of the country.
Naveena Group is a rapidly expanding group of companies dedicated to the business of progress and sustainability. Initiated in 1971, the group’s global footprint extends across denim, spinning, property development, steel, and power industries.

Naveena Steel intends to transform Pakistan’s steel industry, investing in cutting-edge Italian technology from Primeval Technologies Limited. They guarantee high productivity, cost efficiency, and environment-friendly processes, giving them a competitive edge over existing setups.

ISO Certification Bodies in Pakistan

Customer Satisfaction is essential to maintaining a company’s reputation and the quality of the products being produced. Therefore, it is not surprising that ISO 9001’s and other ISO Certifications in Pakistan will require a company to produce quality that will leave the customers satisfied. The ISO 9001 Standards, the most commonly requested ISO Certification in Pakistan, defines customer satisfaction as follows: The perception of the degree to which the customer’s requirements have been fulfilled.

  • That contributes to overall satisfaction.
  • This implies that satisfaction is a subjective matter and not something that is objective. It also succinctly points out that satisfaction encompasses more than just a yes/no answer but a wide range of factors.
  • These are specific nuances about how customers respond to your products, whether they are satisfied or not.
  • It is up to your organization to enable the creation of a system that enables you to take into account these complaints and handle all the customers in the right way so that they will, in the future, become loyal customers
  • Indeed, The ISO definition goes further on and says: the organization shall monitor information relating to customer perception as to whether the organization has met customer requirements
  • For you to receive an ISO 9001:2015 Certificate Awarded in Pakistan, you will need to create a holistic framework that will allow you to manage customer satisfaction, and

This system can be divided into three categories as follows:

  1. The Analysis
  2. Client Expectations
  3. Monitoring & Measuring

1. The Analysis

Therefore, this will also entail a different way of analyzing customer satisfaction levels.

  • These methods include trend analysis, complaint analysis, market research, etc. Some companies will prefer to conduct these customer analyses via direct approaches: customer interviews and client assessments.

2. Client Expectations

The expectations of a client can be divided into two sorts

  1. Tangible Expectations
  2. Intangible Expectations

Tangible Expectations – of a client are how much the product purchased or ordered by the client fulfills the requirements -this is the primary tangible Expectation of a client.

3. Monitoring and Measuring

This is directly related to the customer satisfaction levels, rather than the previous two, which are related to the factors influencing satisfaction.

Supplier Quality Management - ISO 9001 Certification

Measuring customers’ satisfaction levels will enable you to receive critical information that influences the products you create. This means that there is an imperative for regular monitoring and measurement of satisfaction.

  • You can use several methods for collecting the information. You can directly approach the client, but the most efficient way of collecting information is through designing and enacting a complaint system that lets clients give their complaints.
  • Survey tools like questionnaires and telephone surveys, another type of tools include using social media platforms and emails. But there can be such a thing as an overabundance of information which can lead to chaos.
  • When getting an ISO Certification in Pakistan, you must create the proper framework for creating all such methods and systems that will enable you to create products according to the requirements and expectations. And then alter the product by receiving the relevant information from the customers themselves regarding their satisfaction and causes.
  • A company cannot survive by constantly producing consistently unpopular products with its customer base. This is why you should get an ISO Certification in Pakistan, enabling you to produce the right, holistic system.

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