Is ISO 9001 QMS Worth It?

We all want to expand our business, improve our bottom line, and raise our reputation in the marketplace, but right now, with tightening qualifying criteria becoming more and more essential, many companies, possibly yours, are being passed over for the biggest and most profitable tenders. Why? They are often unable to produce that all-important ISO Certificate!

Increasingly ISO Certification is becoming a mandatory tending qualification, but ISO Certification can be perceived as complicated. The laborious, time-consuming attention it takes to get everything lined up is simply infuriating. Thankfully, we make this process straightforward, saving your time to add value to your business instead of climbing this wall of regulation alone. How about having a system in place ensuring that your certification remains current and relevant to your business instead of facing the disappointment of being brushed aside again because you are unable to tick all the right boxes. Instead of losing potential business worth thousands, one certificate could turn your situation around. ISO Certification is no longer an option. But, for many companies, it is essential.

ISO 9001 is the Internationally recognized Standard for Quality Management. Over 1 million companies use them. It was created to give organizations the tools to win more business, reduce costs and improve productivity.

ISO 9001 QMS Certification also provides your customers assurance that they will receive consistently quality products and services. Under ISO 9001, there are numerous processes and procedures a company would be expected to follow.

For Example, You’re required to record your customer’s contact information and gather feedback during the customer journey, which you’re probably doing already. However, some processes and procedures may not be accustomed to, such as keeping an error log or implementing a final inspection procedure.

ISO 9001 is perfect for any organization, large or small, looking to improve quality and consistently meet customer requirements. Benefits of ISO 9001 QMS Certification Include:

• Increased Efficiency
• International Recognition
• Factual Approach to Decision Making
• Better Supplier Relationships
• Improved Customer Satisfaction and Greater Employee Morale.

So, if you’re considering ISO 9001 to win a big tender or contract, it’s likely you’ll be able to increase productivity, reduce costs and improve customer satisfaction.

What is the meaning of ISO 9001?

ISO is International Organization for Standardization, and 9001 pertains to a Quality Management System (QMS). A QMS is a form of a set of

• Processes
• Policies
• Procedures
• Consists of quality products and services

A quality policy & a set of objectives are used to make your QMS effective. ISO 9001 helps small businesses

• Secure big Contracts & Specific Customers
• Certification Requirements
• Avoid Quality Issues.

ISO 9001 Work Instructions Documentation

• Required where their absence affects the quality
• Details of how the specific testing activities are to be undertaken to achieve the objectives/standards
• Define the standards of acceptability
• Contents of simple and easy to follow.

ISO 13485 VS ISO 9001

Generally, ISO 13485 is harmonized with ISO 9001. However, there are key differences.

While ISO 9001 requires organizations to demonstrate continual improvement and has needed to ensure customer satisfaction.

ISO 13485 requires the organization to demonstrate that a quality system is maintained and adequate and does not rely on customer satisfaction as a metric. In other words, ISO 13485 has other differences involving the areas of

• Risk Management
• Design Control
• Corrective and Preventive Action Management.

ISO 9001 VS ISO 27001

ISO 9001

• Requirements for processes
• Measuring Customer Satisfaction
• Customer Complaints

ISO 27001

• Information Security Risk Assessment
• Information Security Risk Treatment
• Security Incidents

Implementation Issues of ISO 27001 & ISO 9001

• Integrate QMS and ISMS into one single management system
• Incorporate security controls into processes
• PAS 99 Integrated Management
• Merging Quality Policy and Information Security Policy.

Implementation Steps of ISO 27001 & ISO 9001

• Determine the Context of the organization
• Define QMS and ISMS Policy
• Provide Resources
• Address risks and Opportunities
• Assess Information Security Risks
• Treat Information Security Risks
• Define Objectives
• Establish Operational Control
• Conduct Monitoring and Measuring
• Internal Audit
• Management Review
• Continual Improvement.